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1
Find the house valve
Look where the line enters — exterior wall, garage, or near the water heater.
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2
Turn it off
Clockwise until it stops. Do not force a frozen valve until it snaps.
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3
Use the meter if needed
The city shutoff is at the front of the property. A meter key helps; do not pry with a screwdriver if you do not have to.
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4
Confirm
Open a faucet. If flow has not stopped, call us before you break the stem.
How To
Other steps before we roll
Water on the floor? Call now.
We come to the house. No shop to visit. $95 to come look — waived if we do the work. Licensed, insured, 24/7 for bursts and overflows.